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Lexus Announces Intent to Voluntarily Recall Certain LX 470 Vehicles for steering

admin — Thu, 29 Jul 2010 19:03:15 +0000

Press Release from Toyota:

Lexus Announces Intent to Voluntarily Recall Certain LX 470 Vehicles to Address Potential for Steering Shaft Disengagement

TORRANCE, Calif., July 29, 2010 — Toyota Motor Sales (TMS), U.S.A., Inc., today announced that Lexus intends to conduct a voluntary safety recall of approximately 39,000 2003-2007 Model Year LX 470 vehicles to address a steering shaft condition. No other Toyota or Lexus vehicles are involved in this safety recall.

This action follows an announcement made by Toyota Motor Corporation in Japan on July 29, 2010.

Lexus has determined that the construction of the steering shaft on involved LX 470s is such that the snap ring on the shaft may disengage when the vehicle experiences an unusually severe impact to the front wheels, such as striking a deep pothole. If the snap ring becomes disengaged and the steering wheel is then repeatedly turned to the full locked position, the steering shaft may disengage over time.

Lexus is not aware of any accidents related to this condition.

“At Lexus, we are committed to setting a new standard for quality customer care and aggressive attention to the safety of our drivers,” said Mark Templin, group vice president and general manager of Lexus. “Our engineers have thoroughly investigated this issue and have identified a robust and durable remedy that will help prevent this condition from affecting drivers in the future.”

The remedy for this condition involves replacing the snap ring with a newly designed one and the installation of an additional component to prevent separation of the steering shaft.

Lexus will begin sending out notification to owners of involved vehicles by first class mail beginning in mid-August 2010, advising them to bring their vehicles to their local Lexus dealer to have this remedy performed at no charge.

Detailed information about this recall is available through Lexus Customer Satisfaction at 1-800-25 LEXUS or 1-800-255-3987 or at www.lexus.com/recall.

Lexus issues statement regarding potential valve spring issue

admin — Thu, 01 Jul 2010 17:12:37 +0000

Read Toyota’s official press release on the issue or contact us with any questions or concerns.

Press Release:

Lexus is moving quickly to resolve the situation and will announce an appropriate remedy as soon as possible.

Current model years are not affected.

Approximately 137,000 vehicles are potentially affected in the U.S., including the IS 350, GS 350, GS 460, GS 450h, LS 460, LS 600h L.

Lexus has not received any reports of accidents or injuries related to this issue.

In such a situation, there is a remote possibility that abnormal engine noise or idling may occur. In extremely rare instances, the engine may stop while the vehicle is in operation.

Lexus has discovered faulty valve springs in some V8 and V6 engines in certain Lexus models sold in the U.S. Due to slight variations during the manufacturing process, some foreign material may have contaminated the valve springs resulting in potential breakage.

“In the meantime, we sincerely apologize to our customers for any inconvenience and request that they contact their nearest Lexus dealer if they believe there is a problem with their vehicle,” said Mark Templin, group vice president and general manager of the U.S. Lexus Division.

Toyota Announces Voluntary Recall on 2010 Model-Year Lexus GX 460

admin — Tue, 20 Apr 2010 12:58:27 +0000

Toyota Announces Voluntary Recall on 2010 Model-Year Lexus GX 460 to Update Vehicle Stability Control Software.